Blog

Notes from the space between problem and product.

What we do when there's no known solution

Most briefs arrive as a wish, not a spec. Here's the method we use to turn an unsolved problem into a buildable bridge.

Not every workflow needs a model. A short test for when AI actually pulls its weight.

Open-ended retainers quietly grow. Fixed scope keeps everyone honest — including us.

How an AI triage layer at Harborlight Health cut time-to-first-response by 94%.

Internal tools deserve to feel good. A few principles behind our warm, minimal interfaces.