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How we workMay 2026 · 5 min read
Why we quote fixed scope
Open-ended retainers quietly grow. Fixed scope keeps everyone honest — including us.
SL
Sasha Lin
Operations
An hourly retainer has a quiet incentive baked into it: the longer the work takes, the more everyone gets paid. We didn’t want to run a studio that’s rewarded for moving slowly.
What fixed scope forces
When the shape and the cost are agreed before we start, a few good things become non-optional.
- We have to understand the problem first. You can’t quote a bridge you haven’t measured. The discovery work happens up front, where it belongs.
- We have to say no to scope creep — out loud. A new idea mid-build isn’t free, and pretending otherwise helps no one. We name the trade and let you choose.
- We carry the risk of our own estimates. If we misjudge the work, that’s on us, not your budget.
What you get
You get a real date and a real number, and the freedom to plan around both. No invoice surprises, no retainer that swells by a few hours every month until no one remembers what it’s for.
Fixed scope isn’t the right fit for everything — genuinely open-ended R&D wants a different shape. But for “we know where we are and where we want to be,” it keeps the whole engagement honest.
#process#pricing#trust